Keyf Guides App – Support Center
Welcome!
We are here to assist you with all your questions and needs regarding Keyf Guides App. Please reach out to us through the contact channels below.
Contact Information
- Guide and Agency Support: WhatsApp (08:00 - 19:00): +90 555 735 89 81 | Email: operation@keyfwellness.com
- Customer Support: WhatsApp (08:00 - 19:00): +90 555 145 89 82 | Email: reservation@keyfwellness.com
- Accounting and Billing:
- Abdullah Dinler: WhatsApp: +90 546 274 07 88 | Email: abdullah.dinler@keyfwellness.com
- İlkay Aslan: WhatsApp: +90 533 352 41 40 | Email: ilkay.aslan@keyfwellness.com
- Job Applications: WhatsApp (08:00 - 19:00): +90 505 962 06 00
Working Hours
- Summer Season: Every Day, 08:00 - 17:00
- Winter Season: Tuesday, Friday & Sunday, 08:00 - 16:00
- General Working Hours: 08:00 - 20:00
Social Media
Frequently Asked Questions
- How can I use the application? You can follow the user guide within the application for step-by-step assistance.
- How can I manage my reservations? You can create, edit, and track your reservations through the guide panel.
- How does QR code check-in work? Customers can scan the QR code at the spa entrance for quick and secure check-in.
- How can I view feedback? You can view customer feedback and ratings in the guide panel after the service.
- What should I do if I encounter a technical issue? Please contact us through the above channels for support.
Reach Us
Feel free to contact us for any questions, suggestions, or feedback. We will get back to you as soon as possible.